There has been only one user authority for inventory purchasing transactions, which can be used for both direct purchases and purchases from purchase orders.

A separate authority must be granted to the user to enable them to purchase from POs as well as Direct purchasing. As a result, the business owner and restaurant operation will be able to control direct purchases (local market purchases) for specific users without affecting the purchasing through POs.

Currently, the authority is "Create Purchasing", which works for both Create Purchasing From PO and Create Direct Purchasing, so if a user has this authority, they can both Create Purchasing from PO or Create a new Direct Purchase Transaction, bypassing the PO flow.

There are 2 new authorities: 

1. Create Purchasing From PO: which works for creating purchases from POs. If the user has this authority, they will be able to create purchasing transactions only from approved POs.
2. Create Direct Purchasing: which works for creating direct purchasing transactions.

You may find the new authorities under user roles by going to Console > Manage > Roles > under the Inventory Authorities section.

1. Description and calories for Products 

Customers on the phone might sometimes ask agents on details about the product or the combo, such as the Calories or the Description. Now agents can quickly see the description for the product and the calculated calories as they are exploring the Call Center Menu. 

As you can see below, Calories are calculated based on the Product and Modifiers. As for Combos, it considers each product selected in a group along with modifiers on each product. 

2. Keeping the Order cart if the branch is changed

Agents used to face a recurring issue with losing the cart if the branch is changed while taking an order. This enhancement will keep the products, combos and modifier options if available in the new branch. Moreover, prices will be adjusted accordingly if needed. 

The Return Transfer is an inventory transaction that is created automatically when the transfer-receiving transaction is rejected or partially received. You can return the items rejected by the destination branch (Receiver Branch) to the source branch (Sender Branch) or part of the items.

Benefits of this transaction:

- Return the quantities of the rejected items automatically.

- When the branch rejects the transfer receiving, there are no outstanding or untraceable inventory items.

- Maintain an accurate stock level between the sender and receiver branches.

Reports:

The new transfer return transaction will affect the following reports in the console:

- Inventory Transfers Report: A transfer report that includes returned quantity and returned cost.

- Inventory History Report: Inventory history report will include the details of the returned inventory transaction and its items quantity and cost.

- Inventory Control Report: New columns have been added to the control report where it will show the cost and quantity of the returned transfer transaction per item for each location.

- Inventory Levels Report: The inventory levels report will balance the item's level based on the sent, received and returned quantities in the transactions. 

Transaction Workflow: 

Assume you have sent 10 KG of tomatoes from the warehouse to "Branch A" where you will be able to receive the full quantity, a partial quantity, or reject the entire transfer transaction. 

If the Transfer Receiving transaction was rejected, the system will create a new Return Transfer transaction automatically with the rejected items, to be returned to the sending warehouse or branch. At this point you can review the transaction to submit it or decline it as well to reflect the inventory items accurately.

Transfer Return statuses:

1. Pending 
2. Closed
3. Declined

In the inventory transfers list, you can filter by the new transaction type transfer return.

The transfer return will show you the source and destination branch and the transfer receiving transaction as a reference.

A reason must be entered if you decline a transfer return transaction.

For Call Center agents to easily manage Delivery Orders, new details are added to the Order Cards on Today’s order’s including Driver Name and Driver Phone Number. This quickly enhances the process of tracking and managing delivery orders for agents.

Moreover, if an order is accessed and the order has dates related to delivery, the agent will be able to easily read them. Details include:

1. Driver assigned at(date and time): is reflected when the Cashier assigns a driver.
2. Order collected at(date and time): is reflected from third-party delivery integrations.
3. Order delivered at(date and time): is reflected from third-party delivery integrations.
4. Order dispatched at(date and time): is reflected from third-party delivery integrations or from the Call Center if the order gets dispatched from the Call Center(available for countries outside KSA).

Users can now see what branches are linked to a specific delivery zone. They can also quickly edit the branches linked to the delivery zone from here too. This will help users to see and edit the branches from a delivery zone easily without the need to visit each branch on the console separately.

Now the Call Center Agent can be able to add products that are of open price. When the agent accesses the menu on the Call Center, he/she will be able to view products with open price and add them to the cart when needed. Before adding open price products to the cart, the agent is requested to enter the price amount for the product.

The call center agent can now add charges of open value either percentage or amount to the cart. When the agent searches from the list of charges, he/she will be able to view open value charges and then apply them to an order. Before applying it to an order, the agent is requested to enter the percentage value or amount that is needed for the order.

Draft Orders are orders that agents might save and come back to later without being sent to the branch. Since they might not always be sent to the branch, they have to also be allowed to be declined and removed from the list of draft orders. With this new introduced feature, the agent will now have the option to decline draft orders once they are no longer needed.

• The agent might decline the order from the view order screen.
• The agent might also decline the order directly from the Kanban Board from Today’s Order’s.

To help agents better serve repeated customers, the agent can easily reorder previously created orders to quickly fill the cart and order details. The reordering is now available for statues like: Done, Declined, Voided, Returned and Joined.

When the agent clicks on re-order, all available products and combos will be added to the cart. The agent will still also have the option to edit the cart and the order details before submitting the order to the branch.

A new report that allows users to view sales created from different applications through the API.

The report will show the application names (such as Hungerstation or Jahez) with the relevant sales info such as order tags, net sales and taxes, etc.

You can access the report from the Console > Sales > and select Sales By Application from the reports names dropdown list.