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New FeatureWaiter
a year ago

Create/Add New Customer To Order

With the latest new update, Waiters are now able to create new customers and them to the order. This will allow you to keep track of your customers and give some extra attention to your loyal customers.

To access this feature click on "Add Customer" button and search for the customer by their Phone Numbers. 

If your customer is new and you wish to create a new profile for them, simply click on "Create Customer" fill needed fields and the customer will automatically be added to the order.


FixWaiter
a year ago

Bump Icon Keeps Showing on Table Even After Closing The Order

Fixed an issue where Bump Icon indicating that the order has been bumped (marked as Done) from Kitchen keeps showing on table screen even after Waiter closes the order.

EnhancementWaiter
a year ago

Enhanced Connectivity Between Waiters and Cashiers

Enhanced connectivity where Waiter App will automatically connect with Cashier even if network has been changed and waiter IP address has been updated.

This will cause a lot less disruptions for Waiters being disconnected from Cashier App.

FixWaiter
a year ago

No Shift Opened Error Message Keeps Showing

Fixed an issue where Waiter users with no Payment Permission that have not clocked in cannot proceed with ordering process. 

With this fix, Waiters will now see an "Open Shift" popup that will ask them to clock in from inside waiter app when starting ordering process.

New FeatureWaiter
a year ago

Join Order

With this exciting ne release, Waiters are now able to Join two active orders into 1 receipt/order.

This will allow waiters to merge two orders in two different tables as 1 order.

All you have to do is click on "Join" from Order Summary screen --> and then choose the order you want to join with your current order.

This feature is only available for Waiters with authority to Join an order. So make sure to enable authority for your users through Console.


EnhancementWaiter
a year ago

Adding total count next to each filtration in Waiter Order History Screen

With the new update, Waiter are now able to view Total count of orders in each order type filtration.

Simply proceed to Order History screen --> total count of order will show next to each filtration button.


New FeatureWaiter
a year ago

Notifying Waiters When Order is Bumped from Kitchen

Waiters are now able to have full view of their orders status without having to go back and forth to Kitchen. 

To access this feature customers must have a KDS device. 

Once an order is sent to kitchen and bumped, a notification alert will be sent to the waiter who created the order notifying them that order is ready to be picked up from the kitchen.


New FeatureWaiter
a year ago

Adding Tip Management on Waiter

Allowing Waiters to receive Tips is essential to dine-in business. Now with every payment Waiters are able to receive Tips from their Customers.

To access this feature, users should first enable Tips from Console though Manage --> Settings --> Cashier App Settings --> Enable Tips


Once feature is enabled, when Waiters Proceed to Payment screen, an "Add Tip" drawer will show for Waiters to add Tip amount needed.


EnhancementWaiter
a year ago

Enhance Out of Stock Items UI on Waiter

With the latest update, Out of Stock items now have a Red dot on them allowing Waiters to easily spot out of stock items in their Menu.


New FeatureWaiter
a year ago

Split Order on Waiter

Great News for all of our Waiters out there.. Now Waiters will be able to Split their active orders into as many receipts as needed.

Once an order is created, from the Order Summary screen click on "More" --> "Split Order". Users can now drag and drop item from one order to another.

This feature is only available for Waiters with authority to Split an order. So make sure to enable authority for your users through Console.