We have added the Retrieval Reference Number (RRN) as a column to the Order Payments inside “View Order”. This enhancement will help users reconcile their payments more efficiently when integrated with  payment provider.

The new column will now include the RRN for the following payment integrations:

• Intersoft
• Nearpay
• NI
• Mashreq

In the inventory count transaction, we have now separated the columns for Quantity and unit of measure so that users can extract the items and quantities entered in Inventory count transaction at the draft stage. This will allow users to analyse data prior to submitting the count.

In the Orders section, we have introduced a new export feature called Order Payments Raw Data. This functionality allows users to filter and export data for a period of up to 31 days. Users can choose to export data for all branches or filter by specific branches. 

This enables the easy and efficient export of large datasets.

In the Activity Log report, we have now added more actions for better control and visibility of the activities performed by users with authority.

• Coupon Updated: Now when a user edits a coupon it will be logged.
• User Roles Updated: Now when the Roles for any user added or removed it will be logged.
• Roles User Updated: Now when the users for a Role are added or removed this will be logged.

We are excited to introduce a new update that allows our KSA clients to view the detailed status of invoice syncing with the Zakat, Tax, and Customs Authority (ZATCA). This feature provides insights into errors and warnings encountered during the syncing process, offering greater transparency and control.

In the orders module, you can enhance your view by adding the new “Invoice Sync Status” column.

The new column provides clear visibility into the Syncing Status of each order. For a detailed view, open any order and navigate to the “Zatca Sync Status” section. Here, you can see the sync status and a comprehensive list of any errors or warnings encountered during the process. This feature helps you identify and resolve issues, ensuring smoother syncing for future orders. 

In the Payments Report, we have now introduced a new chart to view for breakdown of payments Payment type and analyze data by different metrics:

The payment types included are:

• Cash نقد
• Card بطاقة
• 3rd Party طرف ثالث
• House Account حساب آجل
• Gift Card بطاقة الهدايا
• Other أخرى

The Chart can be viewed by toggling the the Chart Type : By Payment Type

This will help users gain a better understanding of payments by visualising data on different types of payments within the business over a specific time period.

We've got something exciting to share: Online Payment Links by SMS are now live for Foodics Call Center in Saudi Arabia! 🚀 In response to the growing demand for contactless payment solutions and the need for streamlined order processing, we've developed a feature that revolutionizes how you interact with your customers. Here is what’s new:

1. Sending Payment Links: While taking an order on the Call Center, the agent should simply select "Online Payment" from the Payment Modes list if the customer requests to pay with a link. Once submitted, an SMS with a generated payment link will be sent to the customer, initiating the seamless payment process.
   
   
2. Customer Payment Flow: Your customers will receive personalized SMS messages containing payment links. Upon clicking the link, they can review their order details, choose their preferred payment method(Apple Pay Supported), and securely complete the transaction.
   
   
3. Download or Send E-receipts to Email: Customers can easily download or get e-receipts via email after checkout to keep track of orders.
    
   
4. Efficient and Automated Order Processing: Orders stay "Pending Payment" until they're paid up. Once confirmed, they're off to the branch for preparation, ensuring efficient operations and minimizing food wastage.. And if payment doesn't come through in time? No sweat—it's automatically marked as "Declined”. With the new payment links, refunds are also automated, so you don’t need to worry about returns anymore!
5. Real-time Order Status Updates: Keep track of your orders effortlessly. Monitor order statuses in real-time, from "Pending Payment" to "Paid" or "Declined," empowering you to manage your operations effectively.

Some Steps to help you set it up:

1. Integrate Msegat: Activate Msegat, our trusted SMS provider, to seamlessly send payment links to your customers. Enjoy a hassle-free setup process, ensuring quick and efficient communication.
   
   
   
   
   
2. Payment Link Activation and Setup: Activate Online Payments with just a few clicks. Fill out a short form to express your interest, and our Foodics Pay team will guide you through the setup process. Say goodbye to manual transactions and hello to a new era of convenience.
   
   
   
   
   
3.  Customize Payment Link Settings: Tailor your online payment link experience to suit your business needs. Set the duration limit for payment links, customize payment and expiry messages, and choose your preferred theme color to align with your branding. They'll receive personalized SMS messages with payment links, allowing them to review their order details and securely complete their transaction with ease.
   
   
   
   
   
   
   
   Say goodbye to payment headaches and hello to smooth payments with Foodics Payment Links! If you have any question or concerns about Online Payment Links, always reach out to our dedicated Support Team.  

In the Activity Log Report, We have Added  new Actions for (User Deleted,Modifier option deleted, and Role Deleted)

User Deleted:

When a console user is deleting a user , there will now be a Log for called “User Deleted” with the Details

Modifier Option Deleted:

When a console user is deleting a modifier option, there will be a Log called “Modifier Option Deleted” with the details.

Role Deleted:

When a console user is deleting a role, there will be a Log called “Role Deleted” with the details.

We're excited to introduce an additional layer of security to your Foodics account with our enhanced Two-Factor Authentication (2FA) feature, now complemented with recovery codes. This update ensures your account stays safe and accessible, even in unforeseen circumstances. Here's what's included in this release:

1- Settings: Owners and managers can now enable or disable Two-Factor Authentication (2FA) for all Console Users directly from the General Settings. To activate this feature, users should follow these steps:

  a- Navigate to the General Settings section

  b- Toggle the "Enable Two-Factor Authentication" checkbox

  c- Upon enabling the feature, a confirmation prompt will appear, informing the user that all users, including the person enabling it, will be logged out. The user must confirm the action to proceed

  d- Click on the "Save Changes" button to apply the settings

2- Setup: After enabling 2FA, users will be guided through the setup process when they Login on the Console, including pairing with the Google Authenticator app and entering a 6-digit OTP.

Upon successful setup, users will receive a set of 10 recovery codes, which can be used in case of issues with their primary 2FA method. Additionally, users will receive an email containing their recovery codes for safekeeping.

3- Secure Logins: With 2FA enabled, users will be required to enter a 6-digit OTP every time they log in to the console for added security.

In case users can't access the Google Authenticator app, they can use one of their recovery codes to bypass the 2FA step and gain access to the console.

Important Note: Each recovery code can only be used once, so make sure to keep them in a secure place and use them wisely.

Your security and convenience are our top priorities at Foodics. We're committed to providing you with the highest level of security and convenience when accessing your Foodics account. Secure your account now with our enhanced two-factor authentication feature with every Console Login.

Next cashier update will introduce a critical enhancement to the cashier application, ensuring improved control and security for the operations of the discounts. 

Discounts linked to coupons will now be hidden from the cashier's discount selection screens, both at the order level and the product level. This change ensures that only authorized coupon usage can apply these specific discounts, preventing any circumvention of coupon limits.

This update prevents unauthorized use of discounts linked to coupons, maintaining the integrity of coupon limits. Branch managers can ensure that only valid, authorized discounts are applied by cashier users.

User Preparation:

To prepare for this update, please review your discounts list in the console. Ensure that the discounts you want to keep showing in the cashier application are not linked to any coupons. If you find a discount that is linked to a coupon it will not be shown in the Cashier anymore. Console users will need to create a new discount that is not associated with a coupon.

If you want to double check, you can use this link to verify the discounts that will remain in the Cashier and the discounts that will be removed via these links:

• For the discounts that will be removed from the Cashier: Click Here
• The discounts that will remain in the Cashier: Click Here

Any future discounts that get linked to a coupon will be removed from the Cashier in order to apply them via a coupon only.