You can now decide if you want the default modifiers to be printed or not on kitchen receipts, enabling the printing of default modifiers will make it more clear for chefs inside the kitchen to prepare the items without forgetting anything. This configuration is included in the receipt settings. 

A new configuration is added to reservations module on the console where you can enable/ disable accepting third party reservations automatically. This will allow reservations coming from integrations to be instantly added to the branch without cashier’s manual input. 

To better manage customers, new bulk actions have been introduced to the customers module. You can now select more than one customer and proceed to enable or disable house accounts for these customers. This will help you save time and efforts. 

When the customer enables house accounts in bulk, you will need to assign the house account limit for all the selected customers. 

As a manager, you can now limit agents from reading orders created by sources other than the Call Center and by agents other than the creator of the order. To help maintain business privacy, two new settings have been introduced on the Call Center Settings:

1. Allow agents to read all CC Orders: 

   1. If checked, agents can see all Call Center orders created by all agents. 
   2. If unchecked, an agent can only read orders created by him/her.

2. Allow agents to read all Orders:

   1. If checked, agents can read orders from all sources other than the Call Center, like the Cashier and API. 
   2. If unchecked, agents can only read Call Center Orders.

With every delivery order, there is an extra charge added to deliver the order to the customer. This charge varies from one order to another based on the customer’s address. Agents taking the order from the calling customer has to select the charge manually while taking the order based on the branch and customer's address. To help you manage delivery charges based on delivery zones and to reduce human errors, Foodics have introduced “Delivery Charges”.  With delivery charges, you will be able to automate the selection of charges based on the branch and customer’s address.  

As you can see from the above picture, you can set a delivery charge from a branch to a delivery zone if the branch delivers to that zone. By clicking on a row, you can either assign a previously created charge or you can create a new charge. 

With this we have successfully assigned a delivery charge of 30SAR from Branch 1 to Delivery Zone 1. When an agent is creating a new order on the Call Center, a delivery charge of 30SAR will be assigned automatically to the order. The order should have the below criteria to get the 30SAR delivery charge:

1. Delivery zone of the customer address is Zone 1 
2. The branch that the order will be prepared from is Branch 1 

Agents can save uncompleted orders as Drafts on the Call Center before sending it to the branch. Draft orders can be edited and sent to the branch when needed. To have a seamless experience for agents when a customer calls, the experience for Draft orders have been enhanced. When the agent enters the customer phone number, drafts created during the day will appear on the order taking screen. Agent can then select a draft order to proceed or might create a new order if needed. 

Console users can now navigate to specific reports with just one click - no more searching through multiple pages! We've made it easier to compare data by displaying the percentage difference with the previous period. When a user hover over a data point, he will see the difference in percentage. We've combined all order types into one widget, so users can correlate between data easier.

A coupon by-product is a discount applied to products by a code you share with your customers, so they can buy products from your branches and get discounts on all products or certain products. By using this coupon code, your customers can get discounts on eligible products.

Console -> Manage -> Coupon -> Create/Edit

Coupon by product settings

• Coupon Type: Depending on the coupon type, the system will show the list of discounts based on the selection. There are two types of coupons: 
  • Product coupons: If the coupon type is a product, the system will only display discounts based on product qualification.
  • Order coupons: if the coupon type is an order, then the system will only show discounts based on order qualification.

• Number of Products: The number of products setting will allow you to set the number of products that are eligible for the discount by coupon from the order

Note: the number of products settings will only be available for coupon type “Product”

In order to create coupons, you can either do it one at a time or use the bulk function to create coupons in bulk.

The flow of coupon by product:

1. Open a new order, and add products to the order
2. Select apply coupon from the cashier app or call center
3. Enter the coupon code

The system will do verification on coupon type based on the coupon code.

If the coupon type is an order, then the coupon discount will be applied to the order level

• If the coupon type is a product
  • The cashier or call center will display a new screen that shows the eligible products at the order
  • The user can select specific products or all products based on the coupon setting “Number of products”
  • The coupon discount will be applied to the product level

The Select All option allows you to choose all eligible products to be discounted by the coupon code

Reports

The coupon by-product data will be updated and displayed in the Sales by Coupon Report and Sales by Discount Report.

We are happy to announce the new exporting service that provides a better exporting performance. It allows you to export a much larger amount of data (up to 500K records). Compared to the previous 100K limit and 10K limit per file.

When you click on the Export Data link, the new exporting service sends you an email when your report is ready. This email includes a link that enables you to export the data. You can find the new exporting service in the following modules: 

• Orders
• Order Items
• Order Payments
• Order Tags
• Customers
• Customer Addresses

The count sheet is a template for a list of items, and this template is used to count the inventory items in the branch by customizing and sorting the list by classification like Daily, Weekly, and Monthly, or by location, such as Cooler and Store.

You can count and fill up item quantities by printing the template, then enter the quantities manually in the inventory count transaction.

Adding items by count sheet in an inventory count transaction allows the items to be added in the order in which they were sorted on the count sheet. This will allow you to easily count items by matching the template list with the list in the count transaction, which will enhance the inventory count transaction experience.