1. Description and calories for Products 

Customers on the phone might sometimes ask agents on details about the product or the combo, such as the Calories or the Description. Now agents can quickly see the description for the product and the calculated calories as they are exploring the Call Center Menu. 

As you can see below, Calories are calculated based on the Product and Modifiers. As for Combos, it considers each product selected in a group along with modifiers on each product. 

2. Keeping the Order cart if the branch is changed

Agents used to face a recurring issue with losing the cart if the branch is changed while taking an order. This enhancement will keep the products, combos and modifier options if available in the new branch. Moreover, prices will be adjusted accordingly if needed.