To optimise system performance while maintaining export availability, some Console exports are now scheduled for delivery in a couple of hours, while others remain unchanged.

Scheduled Exports:

These exports will be scheduled and delivered via email once ready (as per the exports que within couple of hours/Next day):

Customers

• Customers & Customer Addresses

Inventory Exports

• (Items, items_ingredients)

Inventory Transactions

• Inventory Counts
• Inventory Order Transactions
• Inventory Production
• Inventory Purchasing
• Inventory Quantity Adjustments
• Inventory Transfers Orders
• Inventory Transfers

Products

• (Products, Ingredients, Modifiers)

Export Processing Status Messages

Users will now see clear status messages during export processing:

• “Your export is scheduled for processing and will be sent to your email once ready.

If the users attempt to make the export with same filters again then will see:

• “An export has already been scheduled using the same filters.”

(Non-Scheduled) Exports Unchanged:

These exports can be generated instantly and will be received via email as per current timeframe:

• Orders Export
• Categories
• Cost Adjustments
• Coupons
• Groups & Group Associations
• Modifiers & Modifier Options
• Price Tags
• Purchase Orders
• Suppliers
• Users
• All Reports under (Console>Reports)

Note: Daily Export Limit (Per Business)

Each business is limited to 30 exports per day

If the limit is exceeded:

• You have reached the maximum allowed export requests.

In line with optimising the platform performance , we have made the above temporary adjustment to allow users to request for exports anytime. While the processing happens in background during off peak hours.

We have enabled Order Exports throughout the day, with certain limitations to maintain system performance.

When exporting Orders, only the following two filters will be available.

Available Export Filters:

• Business Date
• Branches

Note: Please note that filters applied in the Orders Listing will not be carried over to Exports.

We have enabled Order Exports throughout the day, with certain limitations to maintain system performance.

When exporting Orders, only the following two filters will be available.

Available Export Filters:

• Business Date
• Branches

Note: Please note that filters applied in the Orders Listing will not be carried over to Exports.

To improve system performance and ensure smoother exporting, we have introduced a maximum date range limit of 31 days for all the Exports that are enabled.

• You can now export data for up to 31 days at a time.

• When choosing a date range, you’ll see:

  “Please ensure that the selected date range is within 31 days for exporting.”

• If your selected date range exceeds 31 days, a friendly validation message will appear:

  “You can select a maximum of 31 days only.”

This change ensures smoother exports and helps you get your data quickly and efficiently.

In current events,

Some exports are under maintenance as we are working on performance optimization. The below listed are the Exports are enabled currently:

All Reporting Exports are enabled.

Orders Export:

1. Orders- Raw Data
2. Order Items - Raw Data
3. Order Payments - Raw Data
4. Order Tags - Raw Data

Menu Export:

1. Categories
2. Groups
3. groups_products
4. groups_combos
5. groups_gift_card_products

Inventory Export:

1. suppliers,
2. supplier_inventory_items
3. cost_adjustment
4. cost_adjustment_items

Marketing Export:

1. Coupons

Manage Export:

1. Users

To improve system performance and stability, we have temporarily updated how search works in the Console.

What Changed

• The global search across all modules has been temporarily disabled.
• You will now select a category first, then search within that specific category.
• This ensures faster responses and reduces unnecessary load on the system.

What to Expect

• The global search will be re-enabled once overall performance is stable again.

Available Search Categories

You can search within categories such as:

• Menu, Inventory, Branches, Devices, Users & Roles, Customers, Taxes, Coupons, Promotions, Discounts, Delivery Zones, Payment Methods, Reasons and Tags

Now in Console > Inventory > Purchasing Transactions, exporting data is easier and more flexible than ever.

When you click Export, a new popup appears allowing you to:

• Select a date range (default: last 30 days)
• Adjust or clear the range to export all transactions
• Keep your existing filters applied automatically

This improvement gives users more control, prevents large accidental exports, and makes data extraction simpler and faster. This applies to all inventory transactions.

Applies to: UAE-based businesses only

In compliance with Federal Tax Authority (FTA) regulations, all prices displayed to clients in UAE must include VAT. A banner will show for all UAE clients who currently have this setting disabled, prompting them to enable it for their business.

Additionally, UAE clients will no longer be able to change this setting, as it will remain permanently enabled to ensure compliance with FTA requirements. 

We’ve made it easier to manage Sub-Groups within the Console:

• Direct Access to Sub-Group Details: From Console > Menu > Groups, when you click on a Sub-Group in the Sub-Group section of a Group, you will now be redirected directly to the Sub-Group details page.
• Simplified Editing: The previous behavior of opening an Edit Sub-Group Name modal has been removed. You can now edit Sub-Group details directly from the Sub-Group page.
• Back Navigation: From the Sub-Group page, the Back button will take you back to the Groups listing.

This update streamlines Sub-Group management and makes editing more intuitive.

We’ve introduced a new export experience in the Orders listing to give you more control and flexibility:

• Export via Popup: When you click on Export, a popup will now appear asking you to select a date range.
• Default Range: The date range defaults to the last 30 days.
• Customizable: You can adjust the date range to fit your needs or clear it to export all orders.
• Other Filters Stay Applied: Any filters already applied on the Orders listing (besides the date range) will still apply to the export.

This enhancement helps you export only the data you need while avoiding accidental exports of very large datasets.

Available To: All Console users with permission to export orders. This filter will be applied to listings in next few releases.

We’ve made it easier for you to manage your Transfers in Console > Inventory. Previously, you could only see all item quantities in the storage unit (like “Cartons” or “Boxes”). Now, you can also view them in the Ingredient Unit (like “Pieces” or “Grams”).

✅ What’s New

Switcher added: You can now toggle between Storage Unit (default) and Ingredient Unit right above the items table.

Clearer quantities: When you switch to Ingredient Unit, both the Quantity and Available Quantity columns will update automatically.

Easy conversion: When editing quantities, you’ll see a handy note that shows the conversion factor (e.g., 1 Box = 12 Pieces). A tooltip is also available for quick reference.

🎯 Benefits for You

• Better visibility of stock — no more confusion about “how many pieces are in a box.”
• Easier and faster to decide the right quantities to transfer and receive.
• Fewer errors when handling ingredients in day-to-day operations.
• Smooth experience across all transaction statuses.