As a manager, you can now limit agents from reading orders created by sources other than the Call Center and by agents other than the creator of the order. To help maintain business privacy, two new settings have been introduced on the Call Center Settings:

1. Allow agents to read all CC Orders: 

   1. If checked, agents can see all Call Center orders created by all agents. 
   2. If unchecked, an agent can only read orders created by him/her.

2. Allow agents to read all Orders:

   1. If checked, agents can read orders from all sources other than the Call Center, like the Cashier and API. 
   2. If unchecked, agents can only read Call Center Orders.