A completely new view is introduced for agents on the Call Center which is called “Today’s Orders”. This view gives agents a big picture view of all the orders to quickly track, filter and transition orders from one status to another. Tracking orders efficiently will help speed up the process of communicating any order changes to the customer. 

This view includes:

- A Board with a Column for each status.

- Filters to see specific orders on the board. 

- Quick Branches Filter to filter orders on certain branches.

- Quick Agents Filter to filter orders created by certain agents.

- Details about each order.

- Quick Actions for each order.