To help agents better serve repeated customers, we have introduced a new feature which is reordering a completed order. The agent will still also have the option to edit the cart and the order details before submitting the order to the branch.

This button will be visible for orders with source Call Center and Done status.

When reordering, Products, Modifiers and Discounts that are not currently applicable will be removed from the cart. Agents might be able to apply changes to the cart before submitting; actions such as adding or removing items from the cart or adjusting the quantities.