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New FeatureCall Center
2 months ago

Price Tags Now Available on the Call Center

We are excited to announce that the Price Tags is now available on the Call Center, ensuring consistent pricing across both the Call Center and Cashier apps. This feature allows agents to easily assign price tags to orders during the order creation process.

When creating an order on the Call Center, agents can simply select a Price Tag. The prices will automatically update to match the selected price tag, ensuring price consistency and accuracy across Foodics Products.




To enable your agents to assign price tags on the Call Center:

  1. Navigate to Call Center Settings on the Console.
  2. Enable the Price Tags setting to allow agents to apply them to orders.


Things to Consider:

  • Price Tags allow you to assign multiple prices to a single product, combo, or modifier option, helping you avoid duplicating menu items for different order sources and types.
  • Draft Orders: If a draft order has a price tag, it will remain applied when submitted.
  • Re-orders: Price tags will be maintained on re-orders to keep pricing consistent.
  • Active Orders: Orders that are active and have a price tag will not be editable from the Call Center.

Reach out to us if you have any questions or concerns!