Call Center agents can now copy the payment link directly from an order and share it manually with customers.

When an order is submitted using Online Payment, the order will remain in Pending Payment status until the customer completes the payment. If the customer does not receive the payment link by SMS, the agent can open the Pending Payment order, use the new Copy Payment Link button, and share the link manually through any preferred channel, such as WhatsApp, email, or chat.

This provides a reliable fallback when SMS delivery is delayed or unsuccessful.