We've got something exciting to share: Online Payment Links by SMS are now live for Foodics Call Center in Saudi Arabia! 🚀 In response to the growing demand for contactless payment solutions and the need for streamlined order processing, we've developed a feature that revolutionizes how you interact with your customers. Here is what’s new:

1. Sending Payment Links: While taking an order on the Call Center, the agent should simply select "Online Payment" from the Payment Modes list if the customer requests to pay with a link. Once submitted, an SMS with a generated payment link will be sent to the customer, initiating the seamless payment process.
   
   
2. Customer Payment Flow: Your customers will receive personalized SMS messages containing payment links. Upon clicking the link, they can review their order details, choose their preferred payment method(Apple Pay Supported), and securely complete the transaction.
   
   
3. Download or Send E-receipts to Email: Customers can easily download or get e-receipts via email after checkout to keep track of orders.
    
   
4. Efficient and Automated Order Processing: Orders stay "Pending Payment" until they're paid up. Once confirmed, they're off to the branch for preparation, ensuring efficient operations and minimizing food wastage.. And if payment doesn't come through in time? No sweat—it's automatically marked as "Declined”. With the new payment links, refunds are also automated, so you don’t need to worry about returns anymore!
5. Real-time Order Status Updates: Keep track of your orders effortlessly. Monitor order statuses in real-time, from "Pending Payment" to "Paid" or "Declined," empowering you to manage your operations effectively.

Some Steps to help you set it up:

1. Integrate Msegat: Activate Msegat, our trusted SMS provider, to seamlessly send payment links to your customers. Enjoy a hassle-free setup process, ensuring quick and efficient communication.
   
   
   
   
   
2. Payment Link Activation and Setup: Activate Online Payments with just a few clicks. Fill out a short form to express your interest, and our Foodics Pay team will guide you through the setup process. Say goodbye to manual transactions and hello to a new era of convenience.
   
   
   
   
   
3.  Customize Payment Link Settings: Tailor your online payment link experience to suit your business needs. Set the duration limit for payment links, customize payment and expiry messages, and choose your preferred theme color to align with your branding. They'll receive personalized SMS messages with payment links, allowing them to review their order details and securely complete their transaction with ease.
   
   
   
   
   
   
   
   Say goodbye to payment headaches and hello to smooth payments with Foodics Payment Links! If you have any question or concerns about Online Payment Links, always reach out to our dedicated Support Team.