Worried about giving access to your account for foodics support? We’ve got you covered with an easy, secure solution.

Here’s how it works:

1. Navigate to My Account > Support
2. Click on "Grant Support Access"
   • Only available to Owners or Users with the "Manage Foodics Support Credentials" authority

Once granted, the Foodics Support Team will have access to your account for 2 days. All actions they perform will be logged in the Activity Log Report, so you’ll always know what’s happening.

No more sharing your email or password with the support team—just grant access when needed!

Key Highlights:

• Manual Access Removal: You can revoke access at any time via the console.

Time-limited Access: The link will only be valid for 2 days. After that, it will expire.

• Limited Actions: The Foodics Team cannot perform critical actions, such as creating orders or editing users.
• Transparent Logs: All actions will be logged in the Activity Log, ensuring complete transparency.

If you have any questions or need assistance, don’t hesitate to reach out to us!