We’ve added a new Group Preview option in Console → Menu → Groups to make menu setup simpler and more accurate.

With Preview (معاينة), you can now:

• 🧭 Visually review your menu structure — Groups, Sub-Groups, Products, Combos, and Gift Cards — all in one place.
• 🔍 Search and navigate through items easily with the new search bar.
• ⚡ Switch between layers (Group → Sub-Group → Nested Sub-Group) seamlessly.
• ✅ Check sorting and layout before finalizing to reduce setup errors.

This update helps you save time, avoid mistakes, and ensure your menu looks exactly how you want before publishing.

You can now easily trace returned orders in the Console. When items are returned, the Console will display:

• For the returned order: Original Order Reference, with a link to the original order

• For the original order: Returned Order Reference, with links to all related returned orders

Benefit: Faster validation, clearer order history, and smoother reconciliation.

You can now easily trace split orders in the Console. When an order is split in the Cashier app, the Console will display:

• For the split order: Original Order Reference, with a link to the main order

• For the original order: Order Split To, with links to all split child orders

Benefit: Faster tracking, clearer order history, and more accurate reconciliation.

When entering a customer’s phone number, agents can now instantly see any active orders created today for that customer. This helps agents respond faster, avoid duplicates, and deliver a smoother customer experience.

We’re introducing a new popup in the Console to help KSA clients activate the Foodics Online Web App easily and pay directly — making it faster to get started and allowing our Sales team to follow up based on your engagement.

Who will see it?

• If you’re eligible to purchase the Foodics Online Web App, you’ll see the popup and can proceed with payment directly in the Console.
• If you don’t see the popup but need the Foodics Online Web App for your business, please contact your Account Manager or Foodics Support team.

How it works:

• The popup appears once per day and can be dismissed.
• You can pay directly through the popup with a 10% limited-time discount, and our Sales team will contact you to help activate your subscription and support you with setup.

Managing your inventory has never been this easy — anytime, anywhere.

The Inventory Module on Console is now fully optimized for mobile devices, bringing a sleek, responsive design and a smooth user experience right to your fingertips.

What’s New

• 📱 A fully responsive design that adapts beautifully to any mobile screen size.
• ⚡ Faster, more intuitive navigation for quick actions on the go.
• 👆 Touch-friendly interface with clear visuals and simplified layouts.
• 💡 Enhanced overall performance and usability for mobile users.

Why This Matters

• Work Smarter on the Go: Check stock levels, make adjustments, or review item details directly from your phone — no desktop required.
• Boost Productivity: Perfect for managers and staff working in kitchens, storerooms, or during service hours who need quick, real-time access.
• Consistent Experience: Whether you’re on desktop, tablet, or mobile, the interface now feels unified, fast, and effortless.
• Empower Your Team: Enable operational agility and faster decision-making anywhere in your business.

Business Impact

This enhancement makes your operations more flexible, connected, and efficient, supporting real-time inventory management across all levels — and helping teams stay in sync no matter where they are.

Now in Console > Inventory > Purchasing Transactions, exporting data is easier and more flexible than ever.

When you click Export, a new popup appears allowing you to:

• Select a date range (default: last 30 days)
• Adjust or clear the range to export all transactions
• Keep your existing filters applied automatically

This improvement gives users more control, prevents large accidental exports, and makes data extraction simpler and faster. This applies to all inventory transactions.

📦 Archive Orders Export (Limited Customers)

We’re excited to announce a new and improved Archive Orders Export experience — now available for a limited group of customers. This enhancement makes managing and downloading archived order data smoother, faster, and more efficient.

What’s New

• A new Archive Orders Export page under Console > Manage > More, where you can view, track, and manage all previous exports.
• Authority: Manage Archive Data

⚙️ Improved Export Flow for Large Files

Users can now initiate exports smoothly, even for large datasets.

• “New Export” modal with Date and Branches filters.
• Validation for maximum date range (180 days).
• Smart validation to prevent duplicate exports for the same filters.
• Error and info tooltips with bilingual messages.
• Export restricted to data up to two days prior to the current business date.
• Exported files are currently available in JSON format for easier data integration and analysis.
• Enhanced Download Link experience — view file names, sizes, and download progress, with options to select or bulk download files.
• Expired exports automatically remove download links after 10 days for better system management.

Why It Matters

This update brings a faster, more intuitive, and reliable export process — empowering you to access and manage order data effortlessly, even for large datasets.

💡 Interested in enabling this feature?

This release is currently available to select customers. If you’d like to add Archive Orders Export to your dashboard, please reach out to your account manager or support team.

Applies to: UAE-based businesses only

In compliance with Federal Tax Authority (FTA) regulations, all prices displayed to clients in UAE must include VAT. A banner will show for all UAE clients who currently have this setting disabled, prompting them to enable it for their business.

Additionally, UAE clients will no longer be able to change this setting, as it will remain permanently enabled to ensure compliance with FTA requirements. 

We are pleased to announce the launch of 3 new applications, now live and available on the marketplace:

1-Abovv [Last-Mile Delivery]:

Abbovv is an integrated logistics and delivery platform designed to help businesses manage deliveries, drivers, customer communications, and orders in one place. It improves operational efficiency and provides real-time insights.

User Guide

2-Zeal [Online Ordering]:

Zeal transforms your existing card machines into smart devices, capable of recognizing customers, running loyalty programs, Making orders and generating actionable insights. It turns every transaction into a data-driven engagement opportunity, unlocking advanced visibility and seamless loyalty and online ordering integration.

User Guide

3-FlowERP [ERP]:

FlowERP is a leading enterprise management system designed to simplify business operations through seamless integration across sales, purchasing, inventory, and other core functions.

User Guide